Frequently Asked Questions

It starts with a free in-home estimate. We measure every opening, inspect the existing frames, and walk you through glass and frame options that suit your home's age and style. You approve a written price. We order the windows, schedule the install inside a specific arrival window, and complete the work typically in one to two days depending on the number of openings. The crew hauls away old windows, sweeps the work areas, and walks you through the finished job. Every project ends with a one-year written workmanship warranty.

Most window replacement projects in Jacksonville are done in one to two days. A standard home with 10 to 15 windows fits comfortably in that window. Larger homes or jobs involving extensive trim replacement can run three to four days. Door replacements are usually same-day, while a full sliding glass door retrofit might take a day and a half. Weather can shift scheduling, especially during summer afternoon storms, but we communicate any changes before the crew shows up. We arrive inside the window we gave you, every time.

Yes. Jacksonville's historic districts like Riverside, Avondale, and Springfield are full of homes with non-standard window dimensions, original wood trim, and structural quirks. We measure every opening precisely and order windows cut to size rather than forcing a standard unit into a space it doesn't fit. Where original framing is intact, we preserve it. Where it's rotted or out of square, we repair it properly. The goal is a clean install that respects the home's character while meeting modern glass standards for efficiency and storm performance.

When the job requires a permit under Duval County or your municipality's building codes, yes, we pull it and schedule the inspection. Window replacement that changes the opening size or structural framing always requires permitting. Simple same-size window swaps and interior door replacements often don't, but we confirm the requirements for your specific address before work starts. We do the job by the book, the first time, and we don't cut corners on code. That's part of the discipline homeowners expect from a Meridian crew.

Clear the area around each window or door by moving furniture, curtains, and wall hangings at least three feet back. Take down pictures on shared walls since hammering can vibrate through the drywall. Make sure the crew can reach the work area from outside, which may mean trimming shrubs or moving patio furniture. We cover floors and work surfaces with drop cloths, and we'll remove and haul away the old units. Pets should stay in a closed room during the install for their safety and the crew's focus.

It depends on your budget and your home's condition. Replacing everything at once gives you uniform glass performance, consistent frame color, and one interruption to your household. Phasing the work spreads the cost but means living with mixed window ages and slightly different glass tints if product lines change. For homes in Jacksonville's older neighborhoods where framing issues are common, we often recommend doing one full side of the house at a time, typically the south and west exposures first since those take the most sun and storm abuse. We'll help you plan a sequence that fits your budget.

We install PGT, CGI, and CWS products, all of which are built for Florida's climate and building codes. PGT impact windows are a strong choice for Jacksonville homeowners wanting hurricane protection without shutters. CGI offers heavy-duty impact glass popular in coastal communities like Neptune Beach and Atlantic Beach. CWS provides a solid balance of performance and value. Every brand we carry meets or exceeds Florida building code requirements for wind load and impact resistance where required. We'll help you compare the options honestly, without pushing one brand over another.

Impact windows use laminated glass, two panes bonded with a polymer layer, plus reinforced frames designed to withstand wind-borne debris. They're required for new construction and major renovations in many coastal areas of Jacksonville and the Beaches communities. Standard windows use tempered or annealed glass and are typically limited to inland residential applications. Impact windows also cut outside noise noticeably and can reduce windstorm insurance premiums. The trade-off is cost: impact-rated units run roughly 30 to 50 percent more than standard insulated glass. We'll walk you through what your specific home actually needs.

Sometimes, yes. If the frame is sound and only the insulated glass unit has failed, a glass-only replacement can save money. If the sash is warped or the hardware is worn but the frame is square, a sash replacement works. But in Jacksonville's humidity, we often find wood frames that look fine on the surface and are rotting underneath. Once the frame is compromised, a full window replacement is the honest fix. We'll show you what we find during the estimate and recommend the option that actually solves the problem, not the cheapest patch.

Yes. We carry impact-rated entry doors, French doors, and sliding glass doors that meet Florida's high-velocity hurricane zone standards where Jacksonville's coastal building codes apply. For homes in Jacksonville Beach, Ponte Vedra Beach, and Fernandina Beach, impact-rated doors are often required by code or preferred by insurers. We install each door to manufacturer spec, with proper anchoring and flashing, so it performs as rated. If you're unsure whether your home needs impact-rated doors, we'll check your specific location and code requirements during the estimate.

Every pro working under the Meridian name in Jacksonville is required to hold the license and insurance their trade requires in the state of Florida. We carry general liability coverage and follow all Duval County permitting and inspection rules on every job. The Garrison Standard requires it. When you hire our Jacksonville team, you should expect proof of licensing and insurance if you ask for it, and we'll provide it without hesitation. We don't cut corners on the paperwork, because a squared-away job includes the legal side too.

Every pro working under the Meridian name in Jacksonville is required to meet the same licensing and insurance standards, and work follows the same written-price discipline whether the crew is a long-standing team or a specialist brought in for a specific skill. You'll know who's coming to your home before they arrive. The crews take direction from Elliott Vance and follow The Garrison Code: show up inside the window we gave, work by the book, and leave the site clean and squared away. No surprises, no strangers wandering your property.

We focus on residential window and door replacement across the Jacksonville area, including single-family homes, townhouses, and condos in communities like Nocatee and Fleming Island. For multi-family or light commercial projects, call us and we'll assess the scope honestly, and we'll tell you if it's a fit for our crew or if we'd recommend a specialist. We'd rather give you a straight answer than take a job we're not built to do well. Call (904) 513-9670 and tell us what you're working on.

Call us and we'll assess the situation. Our regular hours are Monday through Friday 7:00 AM to 7:00 PM and Sunday 7:00 AM to 7:00 PM, and we're closed Saturdays. If you've had a broken window or a door that won't secure, we'll work with you to get the scope understood and schedule a repair or replacement as quickly as our schedule allows. For storm damage or a break-in, we can also advise on temporary securing measures while the permanent fix is scheduled. Call (904) 513-9670 during business hours and we'll get the details.

First, keep people and pets away from the broken glass. If rain is coming in, cover the opening from the inside with plywood or heavy plastic sheeting secured with tape, but do not put yourself in harm's way near broken glass. If the window is on a second floor or you're unsure about safety, wait for help. Document the damage with photos for your insurance claim. Then call us at (904) 513-9670 during business hours to schedule a permanent replacement. We'll measure the opening and quote a fixed written price before any work starts.

We can discuss temporary securing as part of the repair process. The priority after storm damage is making your home safe and preventing further water intrusion. For major structural damage or unsafe conditions, you may need emergency board-up service first, which some restoration companies provide around the clock. Once the home is stable, our Jacksonville team will handle the permanent window or door replacement with a written quote and proper installation. That's the part we do best, and we do it right the first time.

Every job we complete is guaranteed in writing for a full year. If the work fails during that time, we come back and make it right at no charge. That's The Garrison Standard, and it applies to every Meridian location including Jacksonville. The window and door products themselves typically carry manufacturer warranties covering glass seal failure, frame defects, and hardware, and we'll show you those documents and explain exactly what they cover before you decide. Written warranty, fixed price, clean install. That's the deal.

Our one-year written workmanship warranty covers the installation itself: window or door operation, alignment, sealing, anchoring, and anything related to how we installed the unit. If a window binds, a door swings out of square, or a seal we applied fails within the first year, we come back and fix it at no charge. Manufacturer warranties run alongside ours and cover the product itself, like glass seal failure or frame material defects. We'll explain both layers of coverage in plain words before you sign anything, so there's no fine-print confusion later.

Call us at (904) 513-9670 and describe the issue. We'll schedule a visit to inspect the work, and if it's covered under our one-year workmanship warranty, we fix it at no charge. If it's a product issue, we'll help you file the manufacturer claim and coordinate the replacement part. The Garrison Code says stand behind the work for a full year, and that's not a marketing line with us. It's the promise stamped on every job we do in Jacksonville, from Orange Park to Ponte Vedra Beach.

Written by Elliott Vance, Owner at Meridian Windows and Doors Jacksonville, serving Jacksonville and surrounding communities since bringing the Meridian standard to this market.